M SALON FAQ

All services require a credit card for a security deposit. 

Cancellation or rescheduling within 24 hours of your appointment will result in a 50% charge of your total service fee.

We understand how challenging it is to find time to spend on yourself. We also understand that your “me time” does not always align with your hair appointments. However, our policy strictly prohibits unsupervised children in the salon. In the event you must bring a young child into the salon, please provide proper supervision for them in the form of an additional caretaker.

Unfortunately, the salon cannot provide childcare services. Also, young children in carriers/strollers may not be placed near the service areas or held in the lap.

We kindly request only those receiving services be present in the service areas. Older children MUST act like Little Adults (12+), capable of sitting quietly and unsupervised, may wait in the provided seating area. While this policy helps ensure that all guests enjoy a relaxing salon experience, it was created with your child’s safety in mind. Our salon is not childproof. Sharp implements, hot styling tools, chemicals, and a busy, congested area make for a potentially dangerous environment for young children.

M Salon stylists and staff are dedicated to providing each of our guests with the highest level of services possible.

In the event your child becomes unruly and disrupts the other clients in the salon, we have the RIGHT to ask you and your child to leave.

We greatly appreciate your compliance with our Child Safety Policy.

M Salon Houston is not responsible for lost, stolen, or damaged personal items. We provide capes and robes for guests to wear during color services to protect valuable clothing. Upon request only, we can provide coverage for your personal items.

Business Hours:

Mon: Closed

Tue - Fri: 9:00 am - 7:00 pm

Saturday: 9:00 am - 5:00 pm

Sunday: 10:00 am - 6 pm